22. BODY LANGUAGE IN ONE-ON-ONE COMMUNICATION SITUATIONS

Note how people act when they talk to each other.

  • How far apart do they generally place themselves?
  • When people talk to you, how comfortable are you with the distance they keep?

Note the range of facial features used: raising the eyebrows, frowning, smiling, gesturing, etc.

Note head movements and how assent and dissent is conveyed through these movements.

Note body position and posture during conversations.

  • What position is taken for a relaxed conversation?
  • For a mother scolding her child?
  • For an argument between adults?
  • Are people seated comfortably? on the edge of their seats? leaning forward? looking down, or up, to the person being addressed?
  • What do these convey?

Note various positions of arms or legs during conversations. Do the gestures give an idea of what the conversation is about?

How are the eyes directed: where is the gaze directed while speaking? while listening?

Note differences there may be when:

  • Men are conversing with men
  • Women with women
  • Men and women conversing together
  • A child is addressed.

How does the listener communicate that he/she is listening?

Are there certain motions that convey a message without saying anything (like “come,” “go away,” “that’s enough,” “forgive me,” “thank you”)?

Compare the gestures and distance in informal situations with more formal situations, such as at a town meeting, a church service, or negotiations for a wedding, ceremony, purchase, etc. In public situations does everyone listen attentively or is there a certain amount of “murmuring” allowed?

After noting these, look at your own communication habits and evaluate whether any need to be changed so as to not offend unnecessarily.

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